Privacy Policy

1. Information We Collect

ShinecodeR Technologies LLP collects information you provide directly to us — including your name, phone number, email address, business name, city, and project details when you fill out a quote request, contact form, or client dashboard.

We also collect technical information automatically when you visit our website, such as your IP address, browser type, device information, and pages visited. This is done via Google Analytics and our own server logs.

For paying clients, we additionally collect billing information, domain and hosting details, and project-related communications. Payment card information is processed through secure third-party gateways (Razorpay, UPI) and is never stored on our servers.

2. How We Use Your Information

We use your personal information to: respond to your enquiries and provide quotes; deliver the services you purchase; communicate about your project, renewals, and support tickets; send important account or service notifications; and improve our website, services, and customer experience.

With your explicit consent, we may also send you marketing communications such as tips, offers, and newsletters. You can unsubscribe from marketing emails at any time using the link in the email or by replying STOP to our WhatsApp messages.

We never sell your personal information to third parties. We only share it with service providers who help us deliver our services (such as hosting providers, SMS gateways, and payment processors) and only to the extent necessary.

3. Cookies

Our website uses cookies and similar technologies to remember your preferences, analyze traffic, and improve your browsing experience. Essential cookies are necessary for the website to function; analytics cookies help us understand how visitors use the site.

You can control cookies through your browser settings. Disabling all cookies may affect your ability to use certain features of the website, such as the contact form and client dashboard login.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for all data transmission, secure password hashing, restricted internal access, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Third-Party Services

Our website and services use third-party tools including Google Analytics, Google My Business, Razorpay, WhatsApp Business, Facebook, Instagram, YouTube, and LinkedIn. These third parties have their own privacy policies and we encourage you to review them.

We do not control the data collection practices of these third parties and are not responsible for their handling of your information.

6. Your Rights

You have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information (subject to legal and contractual obligations); opt out of marketing communications; and request a copy of your data in a portable format.

To exercise any of these rights, please contact us at info@shinecoder.in or +91 94805 55553. We will respond to your request within 30 days.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

We encourage you to review this page periodically to stay informed about how we protect your information.

8. Contact for Privacy Concerns

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

ShinecodeR Technologies LLP · Mandya, Karnataka, India · Email: info@shinecoder.in · Phone: +91 94805 55553